Ask a Question

Hey! On https://developers.deliverect.com/reference/dispatch-delivery-order is written that for create unpaid order is required to send flag "orderIsAlreadyPaid": false But how to add payment for this order later, my system support pay-after, but not sure that it is supported by deliverect.

In channel staging, we have a menu with nested modifiers. When pushing the menu, we receive a payload with the flag nestedModifiers to false and nested modifier groups are not present in the graph. Is there any setting to enable in order to push nested modifiers? Thanks

Hi, Order Delivery Update should send with the information a tracking link when that exists. With that customers with channels that support information to client will have a seamless experience. Dispatch systems already send this in most cases and channels do inform client. Unfortunetly deliverect don't have this in API, but does have in system. Tks

Hello, I just wanted to know that, In menu's which (products, Modifiers, Modifier-groups or Bundles) are multi-select and which one are Uni-select. I found the (products, Modifiers, Modifier-groups or Bundles) with multimax and max greater than zero are multi-select, But I came across scenarios where max is 0 min is 1 and also there is no multimax still that category (products, Modifiers, Modifier-groups or Bundles) are multi-select. Can you tell me help me to differentiate which categories are multi-select and which one's are uni-select. Thank You

Hello, I am getting the menu through POST Menu Push Webhook, But in the response, I get some of Products change their Id's, as I push the menu from Deliverect Dashboard. Even though I am not changing anything in Products detail. Even if we update the Products the Id should not change because it's associated with that product. If you can help me with this and let me know a way to keep track of unique and static Id's for product even though I update the Product. Thank you.

There is a field `items.productType` in the (Glossary - POS Orders)[https://developers.deliverect.com/page/glossary-insert-products] documentation page, which has a link to the list of possible values and their meaning, but the link is broken. Our current integration is working, but I just want to be sure that in future that information will be available in case of any discrepancy.

Hi, we have a problem with preview menu it does not looks the same as on the edit page. We cannot see nested options on the preview. On the edit page everything looks good. Can you help us? Is there a way to share images with a problem?

Hi. We are using the create order endpoint under channel api to send an order to a restaurant. We are using php and have tried curl and guzzle with no luck. The post request works when we enter a hard coded string of our order data, but does not when we use a variable, or pull the string from a text file. We are using the api explorer on the website as a template for our request. We are using json encode with JSON_NUMERIC_CHECK flag and appending single quotes around it before sending. and when using the variable, it doesn't work but when we hardcode the string which is inside the variable, it does work. Any ideas? Thanks

I have a modifier group that offers a choice of 5 types of beverages and the client must choose any combination of 6 to accompany their meal for 6. They can choose 6 of the same if they want, or 3 of this, 3 of that, etc. I tried a min of 6, a max of 6 and a multiMax of 6. No error or warning was raised but it doesn't work. You can only pick 1 of each beverage (there are no + or - buttons), and since there are only 5 choices, the min of 6 cannot be respected and so the meal for 6 cannot be ordered. How can I make the modifier group behave as described in the first paragraph?

Hello there, I am trying to build a POC and want to test integration with your API before signing API agreement, is that possible?