Order Updates

WEBHOOKTYPEFUNCTION
Payment Update đź”—POSTA webhook is sent to indicate that a preparation time update for an order has been applied.
Preparation Time Update đź”—POSTA webhook is sent to indicate that a preparation time update for an order has been applied.
Order Status Update đź”—POSTWhenever a POS updates the status of an order, a webhook event is sent with the updated order details.
Courier Status Update đź”—POSTCourier-related updates are sent to provide new information about the courier journey whenever a change applies.

Retail Updates

Below webhooks are available to channels working with retail clients who manage the order picking process;

Retail Webhooks
Picking related webhook events available via our Retail API

WEBHOOKTYPEFUNCTION
Picking Status Update đź”—POSTWhen a store process order picking status updates, this webhook can be set to receive these events
Amendments đź”—POSTWhen a store processes amendments for one or more items within an order, this webhook will deliver the amendment details
Substitutes đź”—GETThis is a GET webhook provided by the channel, which returns valid substitute item PLUs for any requested substitution