Frequently Asked Questions
On this page, we would like to share with you the most frequently asked questions from our partners and customers.
- Become a Deliverect Partner
- Getting Started
- All about Deliverect integrations
- Certification process questions
- Post Certification
Become a Deliverect Partner
Q: How to become a Partner?
A: First you need to complete this form and one of our Partnership team members will contact you.
Q: What happens when I sign up with Deliverect?
A: Once you sign up you will receive a Welcome email with access to your staging account as well as your API keys.
Getting Started
Q: What do I need to do after I receive my staging account and my API credentials
A: After receiving all the information about your staging account, you can start testing your integration using the Certification document as a checklist.Please note that your certification document is provided in the welcome email.
Q: What do I need to become a certified Partner?
A: To become a certified Parner you need support all the required functionality and features that are outlined in the certification document.
All about Deliverect integrations
Q: Can I add more items on the current order?
A: Once the order is placed, you cannot amend any modifications to it.
Q: Can I poll order from Deliverect?
A: No,it’s not possible, you need to use your Orders webhook URL to get the orders
Q: Does Deliverect have a Reporting API?
A: Deliverect does not have a Reporting API, however you will be able to collect order data using our Reporting Endpoint feature. Please use this guide for more information
Certification process questions
Q: How/when do I get access to production?
A: You will get access to production environment once you pass your certification.
Q: How long it takes to be certified?
A: It really depends how ready you are with your integration.In average it will take 2 certification calls to finish the certification.
Post Certification
Q: How/when do I get access to production?
A: You will get access to production once you pass the certification.Right after the completion of the certification process you will receive the production credentials.
Q:How do I go live with my first customer?
A: Our team will help you on the onboarding of your first customer.