Frequently Asked Questions.

FAQ
How to become a Partner?


First you need to complete this form and one of our Partnership team members will contact you.
Please make sure you scroll down the page to view the form.

What happens when I sign up with Deliverect?


Once you sign up you will receive a Welcome email with access to your staging account as well as your API keys.

What do I need to do after I receive my staging account and my API credentials?


After receiving all the information about your staging account, you can start testing your integration using the Certification document as a guide or checklist for your testing.
Please note that your certification document is provided in the welcome email.

What do I need to become a certified partner?


To become a certified partner you need support all the required functionality and features that are outlined in the certification document.

Can I add more items on the current order?


Once the order is placed, you cannot amend any modifications to it.

Can I poll order from Deliverect?


No,it’s not possible, you need to use your Orders webhook URL to get the orders

Does Deliverect have a Reporting API?


Deliverect does not have a Reporting API, however you will be able to collect order data using our Reporting Endpoint feature. Please use this guide for more information.

How/when do I get access to production?


You will get access to production environment once you pass your certification.

How long it takes to be certified?


It really depends how ready you are with your integration.In average it will take 2 certification calls to finish the certification.

How/when do I get access to production?


You will get access to production once you pass the certification.Right after the completion of the certification process you will receive the production credentials.

How do I go live with my first customer?


Our team will help you on the onboarding of your first customer.
Please make sure to test your production environment after you receive your production credentials and your test account before the onboarding.

How do I know if there are any changes on the API?


Deprecations of APIs, features, or attributes are announced on the API Updates page.
Subscribe to our changelog to be notified immediately about new features, deprecations, or API changes.

Do you have more questions about Deliverect integrations reach out to our API support team.