Ask a question

Hello team, I faced something wrong which is in all cases TABLE:1 come in order note I do not why , Also i'm not set note key for order note , i do not need order note Thankyou

Hi we are not a POS system and are interested in retrieving all orders from the previous day. Is there a way to call the api an retrieve all orders in a date range Thanks

Hi ，We implement the Sync Products (GET) Webhook URL ,follow the documentation , https://developers.deliverect.com/reference/get-products. However，when we click the button https://frontend.staging.deliverect.com/locations 【Location-Sync products-Sync preview】cannot get the parameter "previewSync" but 【Location-Sync products-Force sync】can get the parameter "forceUpdate" We don't know what went wrong Thanks

Hi can we make snooze requests for add-ons like items?! Thanks, Ayham Khoury

Hello Deliverect team, According to the certified doc, Channel is required to display on screen or print out on receipt, to accommodate everyone who integrated POS with, may I request Deliverect to pass Channel name on order? Although u provided Integrated Channel, I haven't seen any reason why we need to get Channel name every time when parsed order, to ensure we have got the updated Channel name. Please consideration the request. Thank you and Best Regards, Koy..

Since the beginning of 2023, we have had orders that are in error with two reasons. The first seems to be from product error ID 2499031 and I can't seem to remove it from my platforms. The second problem is the non-existent delivery address. Please help me to solve these 2 problems!

I have read the following guide https://developers.deliverect.com/docs/register-pos-webhook-url-how-to-register-a-location on how to implement the Register POS Webhook URL but Im a little confused about the following paragraph ""📘 Unique URL The Register POS webhook URL needs to be unique for the integration. We will use the same webhook for any future location registrations." does this mean that as an integrator we can only have one URL for all of our customer accounts? or can we have one for every customer account? thanks

i want testing credentials for locations.

I have POS system which is developed on Angular and have an API that wants to integrate with your API to get the data from different channels. can you please let me know how can I configure it in steps

What do you mean by account? and related accounts? is the account relies on me as a restaurant or it means the delivery apps? What is the account type mean? partner, chain, the customer. A property called PosSystem. what it means could you tell me what is the names of each type me as restaurant the delivery | ordering app