Ask a Question

The plu value of the product displayed in the deliverect background is not the same as the plu passed over when synchronizing the menu. For example, the plu displayed in the deliverect background is XTRA-CONI, while the plu passed over when synchronizing the menu is XTRA- Coni ###PRNT. Why is this? Moreover, nestedModifiers = true, but the data of multiple layers of specifications were not synchronized.

The plu value of the product displayed in the deliverect background is not the same as the plu passed over when synchronizing the menu. For example, the plu displayed in the deliverect background is XTRA-CONI, while the plu passed over when synchronizing the menu is XTRA- Coni ###PRNT. Why is this? Moreover, nestedModifiers = true, but the data of multiple layers of specifications were not synchronized.

My Thrive POS isn't receiving tickets from Door Dash.

I created a staging exchange order, but I didn't see it in the deliverectStaging software. I want to test the entire order process. How should I do it?

In the menu test data provided by deliverect, I found that there are multiple items /modify for the same plu. Why is this so? Isn't plu a unique identifier? Then how should we deal with this situation?

Because the order item does not exist, the order status created on the deliverect side shows "failed", but the order webhook did not receive this failed order

I’m a developer building an ordering system. We want to integrate with Deliverect to send orders to store POS systems. Please provide API access and onboarding guidance for this need CLIENT_ID andCLIENT_SECRET

I'm not clear about what information the Channel Authorization URL should be filled in the Generic Channel(Nested) Channel settings? And when is delvierect triggered?

Does the API support batch food delivery via delivery partners?