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When receiving order cancellation, does it contain the same "\_id" as the original order, or only the "channelOrderId" is the same as in the original order? The Deliverect documentation seems unclear on that issue. On one hand it says: “Please note cancel requests get a separate order \_id” (<https://developers.deliverect.com/page/glossary-pos-orders>) and “The only means of referencing the original order is via channelOrderId” (<https://developers.deliverect.com/page/pos-order-cancellations>). But on the other hand, it says on the same link (<https://developers.deliverect.com/page/pos-order-cancellations>): “the \_id will be the same” and “cancellation will bear the original \_id”.

The order includes discounts and tips, but why are they not pushed over?

I need the latest IP Addresses for Authorization

Hi, I want to know if it’s possible to retrieve the products that the waiter manually insert to the point of sale. Something like GET products

Hello, the channel displayed for Panda orders is Easi. Is Easi the same as Panda, or does it need to be adjusted?

Hi, we have a epos and wants to integrate the deliveroo apis , but i think we have not credentials because we are in development mode and just wants to test. how we can do this ? do you have any test credentials to authenticate the apis?

how to you get item from new customer you need Endpoint from customer to pull mune ?

I can't modify the preparation time, can you help me open it?

When publishing a menu from Deliverect, our endpoint receives a JSON with the full menu, including variant items and so forth. Though the fact a product is a variant is indeed provided (but not in the guide, though it speaks of sub_Items_ ? <https://developers.deliverect.com/docs/variants>), it _seems_ their modifier groups is visible in the menu in Deliverect but not in the JSON sent, where I'd expect them in subProducts. I fully expect I am reading the JSON wrong, but if I am not, what's the explanation and how should we proceed ?

can send this format for mune <br /> "modifier": { "\_id":"9A7FC837-7D26-4645-B974-858482083531", "name":"مطبق مفروم", "description":"", "descriptionTranslations":{ ``` }, "nameTranslations":{ }, "account":"", "capacityUsages":[ ], "deliveryTax":0, "eatInTax":0, "takeawayTax":0, "location":"", "max":0, "min":0, "multiply":1, "plu":"", "posCategoryIds":[ ], "posProductCategoryId":"", "posProductId":"", "price":0.000000, "productTags":[ ], "productType":2, "subProducts":[ ], "parentId":"480AE6B5-DAE7-4A21-A854-91B8D95EA5F4", "snoozed":false, "subProductSortOrder":[ ] }] ``` rather than <br /> ``` "modifiers":{ "65********************32":{ "_id":"65********************32", "name":"Rare", "description":"", "descriptionTranslations":{ }, "nameTranslations":{ "es":"Poco hecho", "fr":"Saignant" }, "account":"62********************f1", "capacityUsages":[ ], "deliveryTax":9000, "eatInTax":9000, "takeawayTax":9000, "location":"65********************32", "max":0, "min":0, "multiply":1, "plu":"COOK-01", "posCategoryIds":[ ], "posProductCategoryId":"", "posProductId":"", "price":0, "productTags":[ ], "productType":2, "subProducts":[ ], "parentId":"65********************31", "snoozed":false, "subProductSortOrder":[ ] }, ```