FAQ

What is a channel?

Channels are online stores that allow customers to place orders. They are connected to Deliverect and allow for the transmission of orders.

What is the purpose of a channel link ID?

A channel link ID is unique to a channel. When building an integration to send orders to a customer location in Deliverect, we provide you with a test channel in our staging environment. Reference your test channel by that unique ID to form part of the dispatch delivery order endpoint.

How do I retrieve the channel link Id?

We send the channel link ID via the Channel Registration webhook which is called when the channel is registered

The external location ID (locationId) is also provided. This is the unique ID of the customer on your platform.

What is the purpose of a Scope?

A Channel Scope or {{channelName}} is provided for ordering integrations. The scope will be used in the [Create / Cancel Order]() endpoint. The scope will remain valid unless revoked and when provided should be hard coded in an integration.