Activate a Channel

To add a Channel Registration URL and deliver the webhook containing channel IDs, follow the steps below:

Step 1. Go to your customer account on staging.

Step 2. Select Locations in the sidebar and then the Edit button for the channel .

Step 3. Complete the following fields:

  • External location ID: The ID you use in your system for the customer location.
  • Channel registration webhook URL: Your webhook to receive channel status updates.

Step 4. Select the Save button , followed by Register .

How to know when a channel is activated, registered, or disabled

You will receive key status changes via the channel status webhook when users set one of the following statuses:

  • Register
  • Activate
  • Disable

We also communicate the IDs of the channel link with each status change, in addition to the External Location ID (the unique ID for the customer on your platform).


View a demonstration of these processes.