Testing Busy Mode

What is busy mode?

Busy mode is an option for the user to close their store, useful if the kitchen is unable to prepare orders for some reason.

How will a channel know when busy mode is activated?

A channel can configure a webhook to receive busy mode updates by following these instructions.

Step 1. Click on the Edit button of the channel link in your test customer account.


Step 2. Enter your webhook into the Busy Mode URL field.


Step 3. Click on the Save button at the bottom of the page.


How do I test busy mode?

Once the webhook is in place, follow these steps:

Step 1. Click on the More dropdown for the location and choose Busy Mode.


Step 2. Click on the Close Store/Open Store buttons.


You will then receive the following:

"accountId": "5b****71c6489f0029****d4",
"locationId": "5c****ecc6489f0001****b8",
"channelLinkId": "5e****abc11dec0001****9b",
"status": "PAUSED"