How to Match Order Statuses

Sending status updates

For each order you receive in the POS, we expect that you send us a status update back. You can check the technical documentation under the Update Order Status endpoint for information on how to do that.

We expect the POS integration to match the current statuses present in the POS with those available in Deliverect.

The order flow could be Accepted, Preparing, Prepared, Ready for Pick Up, Finalised. This will depend on the POS. We require at least an indication when the order is Accepted and when is Finalised.

*See order statuses here


Finalised Status

The last status of the order, signifying that the POS has finished managing the order, is Finalised. This is a required status for certification.