Using DMA

Use the Delivery Manager App to view and manage the fulfillment process for dispatch orders.

Gain access

Follow the steps in this guide to start using the app.

Using the app

Manually assign a partner

Choose a delivery partner manually when the app does not assign one automatically.

Step 1. Tap the More order options button.

Step 2. Tap Choose Delivery Partner.

Step 3. Tap Assign for the delivery partner you want to use. If available, the app shows the estimated pickup time, delivery time, and price.

The app assigns a delivery partner automatically when the auto-assign countdown reaches zero.

View additional order details and make changes

Find the order and tap More order options.

The following is shown:

• Name and telephone number of the courier
• Option to change the delivery address
• Option to locate the courier
• Option to cancel the delivery