Update Preparation Time of an Order

Introduction

You can update an order's preparation time before or after accepting it

Before acceptance

Update the preparation time before accepting the order.

Step 1. Place the order from your application.

Step 2. Open the order in the Delivery Manager App.

Step 3. Increase the preparation time by up to 30 minutes before accepting the order.

Order preparation time controls before accepting an order in the Delivery Manager App

You will receive the payload on your Preparation time update webhook.

{
"channelOrderId": "TEST1",
"orderId": "64b61edcdb7bfd9994cb9366",
"location": "62f4ce50310a88a92ff6a364",
"status": "6",
"pickupTime": "2023-07-18T05:27:04.131438Z"
}

After acceptance

Update the preparation time after accepting the order.

Step 1. Place the order from your application.

Step 2. Open the accepted order in the Delivery Manager App.

Step 3. Tap Change Pickup Time.

Change Pickup Time button for an accepted order in the Delivery Manager App

Step 4. Choose how many minutes to add to the pickup time.

Pickup time delay options in the Delivery Manager App

Deliverect sends the updated preparation time to your Preparation time update webhook. In this example, pickupTime is the updated pickup time

{
"channelOrderId": "TEST1",
"orderId": "64b61edcdb7bfd9994cb9366",
"location": "62f4ce50310a88a92ff6a364",
"status": "20",
"pickupTime": "2023-07-18T05:55:30.015034Z"
}