PLUs With # in Menu Pushes


A product can exist on its own but also under another product. When that happens, the product may not have the same price as the original product. Because of this, you may see products with the same PLU but with number signs (#) added.

Similarly, a structure of a PLU similar to -#..#- can be received after publishing a menu, meaning that one of the sub-products contains an attribute different from on the menu (such as different price, modifiers inactive in one place, etc.)


A product called "Fanta" with a price of €1.50 has the following data:

60b8a345a2c6d5c0f9a8306e": {
"name": "Fanta",
"description": "330ml",
"_id": "60b8a345xxx0f9a8306e",
"account": "60ae589bxxxxe232a2d99",
"location": "60ae5xxxb637e232a2db1",
"productType": 1,
"plu": "DRN-03",
"price": 150,

The same product as part of a bundle is shown below. Notice how the PLU for this product is DRN-03###.

"_id": "60e3110c2bd73d0eec98cd21",
"account": "60ae589xxxx232a2d99",
"location": "60ae5xxxxb637e232a2db1",
"productType": 1,
"plu": "DRN-03###",
"price": 0



We include the original PLU in the menu push payload via the attribute "referenceId" for you to be able to always map the original PLU. For example, if you want to track sales of that specific item for loyalty purposes.

Snoozing the product with the PLU DRN-03 from the Snooze tab of your Deliverect test account, would also snooze all other instances of the product.

By publishing the menu, you would see that under the object snoozed_items.


Creating an order

When creating an order always include the PLU in the item information and not the referenceId.