How to Receive a Customer's Menu

What is the difference between Products and Menus?

In Deliverect, a customer can retrieve (sync) products that exist in their POS. With these products, they can then build a menu. A completed menu will represent the items a customer wants to sell and will typically be only a subset of the products synced from their POS.

What are categories?

A customer's menu will be organized into their preferred grouping via categories that are created within the Deliverect menu management page. See a guide here on reading the sorted order within a published menu.

How would a channel receive menu data?

If a customer needs to update their menu on their channels, they will publish it, which involves choosing the menu(s) and channel(s) they wish to publish.

The channel will then receive the published menu to a specified Menu Update Webhook URL

The menu will contain the "channelLinkId" which you will have stored when the channel was activated and understand which store this maps to on your platform (see 'Activating Channels')


It is possible for more than one menu to be published to a channel that supports multiple menus.


Where can I configure a Menu Update Webhook URL?

Step 1. Switch to your customer account by going to the Accounts page 1 and clicking on the Switch to Account button for the account 2.


Step 2. Go to the Locations page.


Step 3. Click on the Edit button for the channel with your company name.


Step 4. Locate the field Menu Update Webhook URL in the Menu section. Enter your menu webhook.


Step 5. Click on the Save button.